Effective Date: 11-September-2023
Contact Information
If you have any questions or concerns regarding these terms and conditions, please contact us at:
Ms. Chaithanya Nambiar,
Kaanayi Heritage Home,
‘Koolom Parambu’,
Narayanapuram, Kanayi PO., Payyanur, Kannur dist. Kerala. PIN 670307
+91-9342204173
+91-8197010131
hello@kaanayiheritagehome.com
Acceptance of Terms
Limitation of Liability and Disclaimer of Warranties
Any errors or inaccuracies in the content provided.
Any unauthorized access to or use of our secure servers and/or any personal information stored therein.
Any interruption or cessation of transmission to or from the Website or App.
Any bugs, viruses, or other harmful code that may be transmitted to or through our Website or App by any third party.
b. Disclaimer of Warranties: We make no warranties or representations about the accuracy or completeness of the content on the Website or App or the content of any websites or services linked to the Website or App. We assume no liability or responsibility for any errors, mistakes, or inaccuracies of content, personal injury, property damage, or any other harm resulting from your use of the Website or App.
Rules of Conduct
a. Prohibited Content: You will not post, upload, or transmit any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
b. Intellectual Property: You will not infringe upon the intellectual property rights of Kaanayi Heritage Home or any third party, including but not limited to copyrights, trademarks, and patents.
c. Unauthorized Access: You will not attempt to gain unauthorized access to our systems or networks or interfere with the proper working of the Website or App.
User Restrictions
a. Age Requirement: Users of the Website or App must be at least 18 years old. By using our services, you confirm that you meet this age requirement.
b. Account Responsibility: You are responsible for maintaining the confidentiality of your account login information and for all activities that occur under your account. You agree to:
Use a strong and secure password for your account.
Not share your login credentials with anyone else.
Notify us immediately of any unauthorized use of your account.
c. Booking and Payment: When making bookings and payments through our platform, you agree to:
Provide accurate and complete information, including payment details.
Ensure that you have sufficient funds or credit available to complete the transaction.
Abide by the cancellation and refund policies specified for each booking.
d. Prohibited Activities: You agree not to engage in any of the following activities while using the Website or App:
Impersonating any person or entity, including but not limited to Kaanayi Heritage Home representatives or other users.
Attempting to gain unauthorized access to our systems or networks.
Engaging in any activity that disrupts or interferes with the proper functioning of the Website or App or the servers and networks connected to it.
Posting, transmitting, or disseminating any content that is unlawful, harmful, threatening, abusive, harassing, defamatory, vulgar, obscene, libelous, invasive of another’s privacy, hateful, or racially, ethnically, or otherwise objectionable.
Uploading, posting, or transmitting any content that infringes upon the intellectual property rights of Kaanayi Heritage Home or any third party, including but not limited to copyrights, trademarks, and patents.
Using the Website or App for any fraudulent or illegal activities.
Collecting or storing personal data or information about other users without their consent.
e. Compliance with Laws: You agree to comply with all applicable laws, regulations, and ordinances while using our services, including but not limited to local, state, national, and international laws.
f. Termination of Account: Kaanayi Heritage Home reserves the right to suspend or terminate your account and access to our services if we believe you have violated any of these user restrictions or engaged in activities that are detrimental to the integrity and security of our platform.
By using the Kaanayi Heritage Home Website or App, you acknowledge and agree to abide by these user restrictions. Failure to comply with these restrictions may result in the suspension or termination of your account and legal action as deemed necessary.
Payment
Cancellation
Check-in/Check-out
Other terms
Damage/Security Deposit: A security deposit may be required at check-in and will be refunded upon check-out, provided there are no damages.
Pet Policy: Check for the hotel’s pet policy. Additional charges may apply.
Smoking Policy: Most hotels are non-smoking. Check for designated smoking areas.
Personal Belongings: The hotel is not liable for any loss or damage to personal belongings.
Noise/Behavior: Guests are expected to be considerate of others. Excessive noise or disruptive behavior may result in eviction.
Amendments: Changes to bookings are subject to availability and may incur additional charges.
Force Majeure: The hotel is not liable for any delays, cancellations, or inconveniences caused by unforeseen circumstances beyond their control.
Early Departure: No refunds will be given for early departures.
Privacy: Personal information provided during booking will be handled as per the hotel’s privacy policy.
Valid Identification: Guests must present a valid government-issued ID at check-in.
Age Restriction: Guests must be of legal age to check-in.
Health and Safety: Guests must comply with the hotel’s health and safety guidelines.
Governing Law: Any disputes shall be governed by local laws and resolved in the appropriate jurisdiction.
By using the Kaanayi Heritage Home Website or App, you acknowledge that you have read, understood, and agreed to these terms and conditions. We reserve the right to modify or update these terms at any time, and it is your responsibility to review them periodically for changes.